On April 2023, two representatives of Mcredit: Mr. Nguyen Manh Khang (Deputy CEO, CIO) and Ms. Nguyen Thanh Hang (Head of CX) attended World Financial Innovation (WFI) event in Hanoi. They brought insightful sharing about the journey of transformation and building a holistic unified platform revolving around customer experience (CX)

Mr. Nguyen Manh Khang - Deputy CEO, CIO of Mcredit

Mrs. Nguyen Thanh Hang - Head of CX Mcredit

WFI event series are organized frequently by Tradepass (India's big media company specializing in providing business connection platforms, currently focusing on Asia, Middle East, Africa markets) with the goal of connecting technology developers, experts, investors, and global business partners. WFI event series have been held successfully in many countries such as Philippines, Indonesia, Malaysia, Kenya…

With an internet penetration rate of 73.2 percent and a daunting figure that accounts to 91.3 million smartphone subscribers and a growth rate that’s the highest in ASEAN after Singapore, Vietnam is heading to be a country developing in technology, fintech and boosting digital transformation of finance - banking sector.

Acknowledging Vietnam is in her “new normal” phase and open to the world, which can lead to economic development advantages, Tradepass corporated with Vietnam Banks Association (VNBA) to organize World Financial Innovation in Hanoi for 2 days with the mission of connecting leaders, experts, technology directors from regional leading Banking, Insurance & Finance organizations to share and update industry information: digital transformation, cloud computing, eKYC and so on. Main activities of WFI include Conference, Exhibition and After-hours.

The presence of an Mcredit representative at an event like WFI demonstrates the high integration of Mcredit into global market, which is also reflected throughout through the mindset and the implementation of modern technologies and tools, update the latest trends while keeping the core priority of customer centric.