#McerTalks | MEET MS. TRAN TRA GIANG - THE RESILIENT FRONTLINE "WARRIOR" OF MCREDIT
A journey to success of a BDM
Ms. Giang’s workday typically begins at 8 a.m. with an inspection of the business team’s conduct at various sales points. After that, she spends time analyzing data, reviewing reports, and studying the market to develop suitable strategies for her team. Additionally, she frequently supports the training and coaching of new employees, helping them improve their skills and perform their jobs effectively.
As a BDM, Ms. Giang always focuses on building good relationships with partners. She shares: “Convincing new partners is not a simple challenge. However, with persitence and sincere discussions about the benefits of partnering with Mcredit, I have gradually gained their trust”.
For existing partners, Ms. Giang always aims to maximize market share while ensuring risk minimization. She explains: “As a BDM, I need to be flexible to satisfy both customers and partners.”
“Each day is a chance to change the numbers”
From her personal experiences, Ms. Giang states: “To be a successful salesperson, you must first thoroughly understand your products, like a warrior must always have a weapon in battles. Besides, you must alsao understand your competitors’ products - know your enemy and yourself, and you can win every battle. Secondly, treat agents like family and partners like close friends. Be passionate with partners and customers, always placing the customer at the center to provide the best experience possible."
"Success will come to those who never give up. Don’t get discouraged if you don’t meet your KPIs this month. Instead, find your goals, set a direction, and take immediate action. Each day is an chance to change the numbers."
Credit: My Mcer | Edit: Mcredit Careers